FAQ

Is every piece really handmade?

Yes. Every Woolèa piece is knitted by hand, not on a factory machine. That is why each one has its own small character — no two are exactly alike.

What do you make?

Hand-knitted sweaters, baby rompers, caps, socks and winter accessories. Browse each category from the menu.

When does the Winter Collection launch?

Our Winter Collection 2026 launches on 15 November. Join the waitlist on our homepage to be the first to know.

How do I choose the right size?

Sizes are listed on each product page. Because every piece is handmade, small differences in measurement are normal. If you are unsure, message us before ordering and we will help you choose.

How should I wash my knitwear?

Gently, by hand, in cool water — and always dry flat. See our full Care Guide.

Do you deliver to my city?

Delivery options and charges are shown at checkout once you enter your address.

Can I order something custom, like a different colour or size?

Please contact us with what you have in mind and we will let you know what is possible.

Can I send a piece as a gift?

Of course. Just enter the recipient’s address at checkout. If you would like a personal note included, message us after ordering.

I have another question.

We would love to hear from you. Use our contact form and we will reply as soon as we can.