Shipping & Delivery Information

Initial Launch Coverage: All Over Pakistan

Woolèa Store's initial launch is exclusively focused on delivering across all cities, towns, and regions in Pakistan. From major metropolitan hubs like Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, and Multan to distant regional areas, we ensure our cozy handcrafted knits reach your doorstep safely.

Note on International Shipping: International delivery is currently in preparation and will be introduced in our subsequent launch phase for our worldwide community.

Delivery Timelines

Because every Woolèa piece is made with genuine craftsmanship and pure organic wool, our delivery schedules are tailored to the nature of each garment:

• Basic / Ready-to-Wear Delivery: 4 – 5 business days across Pakistan.
• Customized & Made-to-Order Pieces: 5 – 10 business days approx (timeline depends on product size, custom measurements, and individual hand needlework hours).

Courier Partners & Tracking

We partner with leading, dependable express courier networks in Pakistan (including TCS, Leopard Courier, and Call Courier). Once your parcel is dispatched from our workshop:

• You will receive an instant SMS and email confirmation with your official tracking number.
• Real-time parcel tracking is available online 24/7.
• Direct courier delivery to your residential or office address.

Eco-Conscious Keepsake Packaging

Every Woolèa garment is packed with zero single-use plastics:

• Rigid gift storage box made from 100% recycled unbleached kraft board.
• Wrapped in chlorine-free acid-free tissue paper tied with organic cotton ribbon.
• Includes natural aromatic red cedar blocks to protect against insects and moths naturally.